Menu

Customer Relations

Customer Relations

TURN TO US! WE ARE HERE TO TRUST!

Do you have any question concerning Fireflies? We know the answer! Our colleagues are waiting for your queries from Monday to Friday between 9:00 a.m. and 5:30 p.m. (CET/CEST) via the means of contact seen in the chart below.


Hotline and general customer relations line. What is the difference?

On the Hotline that you can reach via the means of contact found in the voucher, our colleagues are waiting for your call in connection with your ongoing reservation during your trip, 24 hours a day. In other cases and in periods the reservation does not apply for, contact our colleagues during business hours through the means below!

Our Customer Service receives your queries through the communication channels and in the languages seen in the table below.

LanguagePhoneCLOSEDFireflies Live ChatE-mail
General customer relations (on business days, 9:00 am to 5:30 pm CET) exception: Friday (9:00 AM to 3:00 PM CET)
english+4144508305110.23.2017info@fireflies.com
czech+420255709434-info@fireflies.com
hungarian+361510065510.23.2017info@fireflies.com
russian+7498619569210.23.2017info@fireflies.com
slovak+421233325517-info@fireflies.com
ukrainian+38044392057510.23.2017info@fireflies.com
General customer relations (on business days, 9:00 am to 1:00 pm CET)
romanian+4031710619010.23.2017info@fireflies.com
Hotel   |    Flight ticket   |    Transfer   |    GBTC   |    GTCD   |    Customer Service   |    Connect your hotel   |    Partner hotels
Fireflies opportunity
        


The seat of Fireflies is situated in Pfäffikon, Switzerland, the company cooperates with international supporters from every part of the world: Amsterdam - Antalya - Athens - Auckland - Baku - Bangkok - Barcelona - Beijing - Berlin - Bogotá - Bolzano - Bordeaux - Boston - Brussels - Bucharest - Budapest - Buenos Aires - Cairo - Calgary - Cambridge - Cape Town - Casablanca - Chengdu - Chicago - Colombo - Copenhagen - Denver - Dubai - Dublin - Dusseldorf - Edinburgh - Faro - Fukuoka - Grand Rapids - Guangzhou - Haikou - Helsinki - Heraklion - Ho Chi Minh City - Hong Kong - Honolulu - Houston - Innsbruck - Istanbul - Jakarta - Jeddah - Kiev - Krakow - Kuala Lumpur - Kuta (Bali) - Las Palmas de Gran Canaria - Las Vegas - Lille - Lima - Lisbon - London - Los Angeles - Lyon - Madrid - Málaga - Manchester - Manila - Mexico City - Miami - Milan - Montréal - Moscow - Mumbai - Munich - Natal - New Delhi - New York - Nice - Norwalk - Orlando - Osaka - Oslo - Paris - Phuket - Prague - Rennes - Riga - Rio de Janeiro - Rome - Saint Petersburg - San Francisco - Santiago - Santo Domingo - Sao Paulo - Sapporo - Seattle - Seoul - Shanghai - Siem Reap - Singapore - Sochi - Sofia - Stockholm - Sydney - Taipei - Tallinn - Tbilisi - Tel Aviv - Thessaloníki - Tokyo - Toronto - Vancouver - Venice - Vienna - Warsaw - Zagreb - Zürich

Copyright © 2017 Fireflies.com™. All rights reserved. SWISS HALLEY AG, Churerstrasse 47, 8808 Pfäffikon, Schweiz.
Our partners: